A repeat prescription can be requested online (See below), via our dedicated email at firstname.lastname@example.org , by calling in person, popping a request in the locked box in the main lobby or by sending a stamped addressed envelope. All our prescriptions have a repeat request facility. For easy use please use the computer request slip. Repeat prescriptions will be re-issued within a 48 hour period on receipt of your request, providing that there are no queries relating to it eg, not had the medication before. (Not including weekends and bank holidays.) Please do not telephone for prescriptions as mistakes can be made. We can only take prescriptions over the phone if you are elderly or housebound. Your doctor reviews your medication on a regular basis and the date is shown on the bottom of the request slip.
Online Repeat Prescriptions
SystmOnline allows you to order repeat prescriptions at a time convenient to you.
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page.
Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.
To register for our online services, please complete an application form from Reception or download one by clicking here. Online Access form
Please bring the completed form, together with your photo ID and address verification documents to the Surgery. The service is available for patients over 14 years of age.
When you call with these documents, we will be able to provide you with a user name and password, together with a handy guide – our Patient Handbook. Copies of the handbook are available from Reception.
Once you have obtained your user name and password, please click on the 'Systmonline' logo above to be redirected to the ‘Systmonline’ homepage.
From the ‘Systmonline’ website you will be able to:
- View your current prescriptions
- Order your repeat prescriptions
Appointments are subject to availability – pre-bookable up to 4 weeks ahead. Also, there are appointments for the same day; these bookings will be made available from 8.30am (the same time as for patients visiting or telephoning the Surgery).
Click here to access SystmOnline >>