If you have any suggestions for improvement of our services to you, there is a suggestion box situated in the main entrance lobby. If you have a complaint which you feel cannot be dealt with at that time, please ask at reception for a complaint form or write to the practice manager. We will attempt to resolve any complaints swiftly and take appropriate action, you can also download a copy of the complaint form here.

Complaints procedure

If a member of the public has a complaint about a GP Dentist, Pharmacy or Optician that can't be resolved locally with the practice, they need to contact NHS England at:

Email: england.contactus@nhs.net
Telephone: 0300 311 22 23
Address: NHS England,
PO BOX 16738
Redditch
B97 9PT

Freedom of Information requests should also be directed through the above address/email.